Precautions we make during COVID-19 situation

UPDATE(23 Mar 2020). Due to the latest government announcement, we will have to temporally close our clinic from 25 Mar 2020.

Stay safe, be kind. We will get through this together!

Dear Patients and Friends,  

We would like to let you know that we have been closely monitoring the Covid-19 situation, and continuously adding more precaution measures.  

Apart from our usual strict hygiene routines, we are adding extra measures: 

  1. We’ve been using large amount of 70% alcohol to spray and wipe our treatment table, face cushion, door handle, consultation desk and chairs, after every visitor. We will spray the whole floor with 70% alcohol at the end of the day. 
  2. We wash our hands more frequently throughout the day, and use the hand sanitiser every 10-15 minutes. We will encourage our patients to use the hand sanitiser when arriving and leaving.  
  3. We will not make back-to-back appointments, every appointment will be at least 15 minutes apart, during the 15 minutes we will sanitise and ventilate the room.
  4. We will wear mask at work, it’s for protecting us, also protecting you.

As a small clinic providing one-on-one sessions, we think the above precaution measures will significantly reduce the risk of virus spreading.

What you can do:

Apart from following the Ministry of Health’s guide, self-isolation 14 days after overseas travelling. Please check these two questions when you are coming to see us: 

  1. In the past 2 weeks, have you had close contact with someone who has or possibly have the coronavirus? 
  2. Do you have cold symptoms such as frequent coughing, fever or sore throat? 

If the answer to any of these are yes, please we kindly ask you to refrain from visiting our clinic until 14 days after the close contact, and the cold symptoms are all gone. 

Thank you for your understanding and please let us know if you have any questions. 

Yours in health

Michael Mei & Ella Ji

亲爱的患者朋友们,

梅博士和纪博士一直关注着新西兰新冠病毒的变化情况,随着确诊病例的增加,诊所也采取了更多的消毒和清洁手段来保证我们每一名接待患者的健康。

在以往的常规消毒和清洁基础上,对于新冠病毒我们已经开始采用以下方式进行针对性处理:

在接待每一位患者以后,我们用70%酒精来喷洒整体治疗床(含一次性治疗巾覆盖区域),面枕,枕头,门把手,桌子及椅子及患者可能接触到的区域。每天会对诊所所有区域进行70%酒精的喷洒。

我们会更加频繁的来清洗双手,并保持每10-15分钟涂抹手部消毒液,与此同时,我们也建议患者在进入和离开诊室的时候,同样使用我们提供的手部消毒液进行手部消毒。

我们目前对于患者预约改为间隔15分钟的预约形式,在这15分钟期间,我们将行诊室的消毒和清洁工作。

在看诊的全过程,我们会佩戴口罩来保护自己和患者。

作为提供一对一服务的小型诊所,我们相信通过以上措施,会将病毒传播的可能降到最低。

所有来访者也请遵守卫生部要求,在海外旅行后进行14天的自我隔离。

与此同时,我们也希望您能在看诊前回答以下两个问题:

  1. 在过去的2周内,您是否接触过确诊患者或疑似病毒携带者?
  2. 您是否已经出现了一些新冠病毒的表现,例如频繁咳嗽,发烧或嗓子疼痛?

如果有上述情况,请您在接触14天后或症状消退后再来就诊。

感谢您的理解和支持,如果有任何问题,请直接联系我们。

希望大家身体健康

梅博士及纪博士

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