Precautions we make during COVID-19 situation

UPDATE(23 Mar 2020). Due to the latest government announcement, we will have to temporally close our clinic from 25 Mar 2020.

Stay safe, be kind. We will get through this together!

Dear Patients and Friends,  

We would like to let you know that we have been closely monitoring the Covid-19 situation, and continuously adding more precaution measures.  

Apart from our usual strict hygiene routines, we are adding extra measures: 

  1. We’ve been using large amount of 70% alcohol to spray and wipe our treatment table, face cushion, door handle, consultation desk and chairs, after every visitor. We will spray the whole floor with 70% alcohol at the end of the day. 
  2. We wash our hands more frequently throughout the day, and use the hand sanitiser every 10-15 minutes. We will encourage our patients to use the hand sanitiser when arriving and leaving.  
  3. We will not make back-to-back appointments, every appointment will be at least 15 minutes apart, during the 15 minutes we will sanitise and ventilate the room.
  4. We will wear mask at work, it’s for protecting us, also protecting you.

As a small clinic providing one-on-one sessions, we think the above precaution measures will significantly reduce the risk of virus spreading.

What you can do:

Apart from following the Ministry of Health’s guide, self-isolation 14 days after overseas travelling. Please check these two questions when you are coming to see us: 

  1. In the past 2 weeks, have you had close contact with someone who has or possibly have the coronavirus? 
  2. Do you have cold symptoms such as frequent coughing, fever or sore throat? 

If the answer to any of these are yes, please we kindly ask you to refrain from visiting our clinic until 14 days after the close contact, and the cold symptoms are all gone. 

Thank you for your understanding and please let us know if you have any questions. 

Yours in health

Michael Mei & Ella Ji











  1. 在过去的2周内,您是否接触过确诊患者或疑似病毒携带者?
  2. 您是否已经出现了一些新冠病毒的表现,例如频繁咳嗽,发烧或嗓子疼痛?





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